Solutions for organisations governed by default
iSystematic designs, builds and operates AI agents that do defined work inside an organisation's own systems, under approvals the organisation sets and records it keeps.
What is agentic development and automation?
Agentic development and automation is iSystematic's build-and-run line for organisations: we design, build and operate AI agents that plan, act and check their work inside your own systems, under approvals you set and records you keep.
It serves mid-sized and large companies, public bodies, professional firms with an operations team, healthcare groups and nonprofits. Our governance and readiness practice diagnoses and governs; this line designs, builds and operates. Both work from the same frameworks, so a solution built here arrives with the records a governance review asks for, and a gap found there has a build team ready to close it.
Six capabilities
Every solution draws on six capabilities: automating a process, integrating systems, grounding answers, running a front door, operating agents and teaching the people who own them.
Agentic process automation
Agents that plan, act and verify inside your own systems, with each step checked before it counts.
MCP and integration engineering
MCP servers over your own systems, with tools that preview a change before any tool may write it.
Knowledge and retrieval
Answers from approved policies, contracts and manuals, with groundedness and recall measured.
Customer conversation automation
One front door across channels, implemented on ARIA by Simplification.io under an action policy you agree.
AgentOps
Monitoring, evaluations, a trigger register, vendor and model change checks, and retirement of unused agents.
Enablement
Staff workshops and team labs for the people who will own and run the agents.
Thirteen named solutions
Each solution is built from catalogue workflows and patterns and shows the frameworks behind its controls. All thirteen are Proposed: none moves to Piloting or Released before a documented pilot.
Leadership Briefing Desk
A dated briefing from approved sources, every item traced to its source, with a list of what could not be reached.
Policy and Regulation Watch
Checks named official sources, records each version and reports real changes, never “no change” when a source failed.
Front Door Agent
One front door across email, web chat, WhatsApp and forms, on ARIA by Simplification.io, with people handling what needs a person.
Intake to Onboarding
Lists what is missing from each request, prepares the onboarding pack and opens tasks only after approval.
Vendor Intake and AI Diligence
Runs a vendor-risk questionnaire with the requester, scores the answers and drafts the gate decision for a person to sign.
Knowledge Desk
Answers staff questions only from approved, versioned documents, cites the section, and refuses when the source is missing.
Meeting-to-Action Operations
Turns consented recordings or notes into decisions, owners and dates; tasks are created only after approval.
Receivables Assistant
Prepares reminders for confirmed unpaid invoices only, with exact amounts; paid or disputed items are blocked.
Research-to-Decision Office
A one-page decision memo with its evidence ledger, separating evidence, assumptions and unknowns.
Board and Committee Pack Preparation
Checks papers against the agenda and drafts the cover summary with a source map; no figure enters that its owner did not supply.
Governed Agent Factory
One build line for every agent: declared contracts, evidence for every control and five gate records, ready for second-line review.
Bilingual Service Desk
A front door in two languages, English and French in Canada or English and Arabic in the GCC, from approved bilingual sources.
Practice Platform
Website, knowledge library, firm assistant, front door and answer-engine presence for a professional firm, under one set of boundaries.
Every solution is governed by default
Every solution passes through the five gates of the Five-Gate Deployment Model™, and each stage leaves a record the client keeps.
Discover
The task, its owner, its baseline time and its data sensitivity are recorded. Record kept: the G1 record.
Design
Boundaries and approvals are named, with a BOE Declaration for each control. Record kept: one BOE Declaration per control.
Build
Agents, tools and evaluations are built, and tools preview a change before any tool may write it. Record kept: the G2 record.
Release
A named person approves the release (G3), and the deployment is recorded (G4). Records kept: the G3 and G4 records.
Operate
Monitoring, a trigger register, a watch on model and vendor changes, and retirement once an agent is no longer used (G5). Records kept: the G5 record and a monthly AgentOps note.
What the client holds
The client holds the five gate records and a BOE Declaration for each control as part of the build, not as an extra. An organisation that later needs an E-23 Readiness Review or an AI Governance Teardown already holds the records those diagnoses look for.
Engagement shapes
Engagements come in five shapes, and most organisations move through them in order: assess, pilot, build, operate.
| Shape | Duration | What it produces | Price basis |
|---|---|---|---|
| Automation Assessment | 2 weeks | Ten candidate tasks scored on frequency, effort, data sensitivity and risk; three recommended solutions with levels; a baseline measurement plan | Fixed fee |
| Pilot | 6 weeks | One solution live for one team, with baseline and after measured as the catalogue specifies | Fixed fee |
| Build | Scoped | The solution in production with its gate records | Scoped after the pilot |
| AgentOps | Monthly | Monitoring, evaluation re-runs, vendor and model change checks, a monthly note, and retirement of unused agents | Monthly retainer |
| Enablement | By format | Staff workshops and team labs | Per format |
No prices are published. A fixed fee is shared on a short call, a build is scoped after the pilot, and AgentOps is billed monthly.
When the governance line goes first
The governance line goes first when a regulator or a board will ask how AI is controlled before anything is built; governance and readiness sets out both readiness routes.
| Situation | Route |
|---|---|
| Federally regulated financial institution in Canada, with any AI system of non-negligible risk | The E-23 Readiness Review first, or in parallel with the Assessment |
| Regulated institution elsewhere, or a board asking whether AI is under control | AI Governance Readiness, through the AI Governance Teardown, first |
| Healthcare group touching patient information | The Automation Assessment, with a privacy review of each candidate task before design |
| Everyone else | The Automation Assessment |
Where to go next
How we build
How iSystematic builds: every solution uses the same deposited frameworks. See what each part decides, what the client keeps, and each specification's DOI.
Operations leaders
For COOs: iSystematic's two-week Automation Assessment scores ten candidate tasks, recommends three solutions and sets a baseline before anything is built.
Customer service
Customer-service leaders: iSystematic pilots a bilingual front door on one queue for six weeks, measured in your own terms against a baseline taken first.
Engineering teams
For CTOs and AI leads: iSystematic builds agents on one governed line, each with declared contracts and five gate records, ready for second-line review.
Compliance and procurement
Compliance and procurement leads: run the AVRF vendor questionnaire yourself for free, run it with iSystematic, or govern the AI programme through readiness.
Services
iSystematic's services: AI solutions built and run for organisations, AI governance and readiness for regulated institutions, and AI workflows for firms.
Conformance is self-declared; no regulator endorses this work.
Start with the Automation Assessment
Two weeks, a fixed fee shared on a short call, ten candidate tasks scored and three solutions recommended.