It never promises a customer anything you have not approved
For owner-operators who answer their own customers: studios, salons, trades offices, repair shops and service companies with 5 to 25 staff. Workflows draft; you approve.
Your week, in your words
iSystematic works with owner-operators whose week goes on messages on every channel, the same questions, quotes, reviews, getting paid, and the owner's own week.
Ben (fictional), an owner-operator who answers his own customers, replies to most messages himself between jobs. The workflows on this page are written for a week like his.
Where most start
If customers write mostly by email, most owners start with W02 Inbox Triage and Draft Replies and the W03 Approved FAQ Assistant, configured with you in a setup session. Messages are sorted and drafted from facts you approved; you send.
What we set up
Each workflow prepares work for a person to check. Status on 9 October 2026: free cards in testing, packs proposed. Workflows without a link are designed and not yet published.
Inbox Triage and Draft Replies
Sorts messages into scheduling, billing, general, complaint or urgent, and drafts replies from approved facts only.
Approved FAQ Assistant
Answers only from your approved FAQ and never guesses a price.
Appointment Request Preparation
Prepares booking options and a confirmation draft. Nothing is booked until you approve.
Business Profile Builder
A one-page profile from your verified facts, with unknowns left blank. No invented testimonials, prices or results.
Lead Intake and Next-Step Draft
Summarises an inquiry and drafts a next step for you. It never rejects or contacts anyone by itself.
Weekly Content Planning
One newsletter and three posts from verified facts, with every claim that needs evidence labelled.
Permission-Aware Outreach
One honest message for a contact with a recorded basis, with a way to decline. Opted-out contacts are excluded.
Invoice Reminder Preparation
Prepares reminders for confirmed unpaid invoices only, with exact amounts. Paid invoices never get one.
Feedback Themes and Review Requests
Summarises feedback, sends complaints to you, and drafts a neutral review request, never filtered by rating.
Weekly Owner Review
A weekly memo from figures you supply, with at most three recommended actions.
Public Policy Watch
Checks official sources you name and reports real changes with links.
Works with your systems
Email, calendar and the free cards need no integration; anything else is assessed with you first.
| What it does | What it needs |
|---|---|
| Email, calendar and the free cards | No integration. They run in your own assistant account. |
| Your CRM or commerce system | Assessed with you first, and named here only once it has been tested. |
Software is named here only to say what has been tested with it. Nothing on this page implies an integration that has not been built.
How it is built
Every system we build for a business keeps the promises below; each is the plain-words form of a framework explained on How we build.
| What we promise | What stands behind it |
|---|---|
| It never promises a customer anything you have not approved | The Boundary Invariant |
| It checks every answer against your own sources before anyone sees it | PEVG: the verifier |
| It cannot change its own instructions; you approve what it learns | PARA: adaptation bounded like action |
| Nothing goes live until a named person at your business signs it off | Five-Gate Deployment Model™: G3 Approval |
| Confidential questions go only to the AI services you approved, in Canada where required | Governed Routing Policy; Cross-Border AI Architecture Patterns™ |
| It has a monthly spending limit it cannot exceed | Budget as Boundary |
| We check every service we put into your setup | AI Vendor Risk Framework (AVRF)™ |
| If something goes wrong, we can show exactly what happened, and fix the cause | AI Incident Response Protocol (AIRP)™ and the event identity |
| You can see what it did and why | The BOE Declaration |
These promises describe the systems we build and run for you. A free card is a manual routine: you run it and check its output yourself.
What always stays with you
You decide these, every time.
- Prices
- Refunds
- Public replies
- Anything published
- Outreach
- Review requests
What we never do
We never build any of these into a business's setup.
- Fake reviews
- Review requests sent only to satisfied customers
- Leads scored on personal attributes
- Auto-replies that promise anything
Start
One step is enough to begin. The free card is a complete manual routine and stays free.
Get the free card
W02 Inbox Triage and Draft Replies: the prompt, the flow and the approval rules, as a routine you run yourself.
Book a setup call
We configure W02 and W03 with you in your own ChatGPT, Claude or Perplexity account, in a 60 to 90 minute call. Priced on the call.
Ask for a workflow assessment
For several locations or a growing team: we review up to five repeated tasks and recommend workflows and levels. Fixed fee, shared on a short call.
Where to go next
Independent professionals
Independent professionals: free iSystematic workflow cards for a business profile, decision memos and invoice reminders, run in your own AI assistant account.
Property management
Property managers: iSystematic sets up AI workflows that sort and summarise maintenance requests and draft tenant answers. Repair dates and charges stay yours.
Clinics
Clinics: iSystematic sets up AI workflows that sort messages, draft answers from your approved FAQ and prepare requests. Nothing clinical is automated.
W02 Inbox Triage
W02 Inbox Triage sorts messages by kind and drafts replies from your approved facts only. Unclear messages go to a person; nothing is sent until you approve.
W03 Approved FAQ
W03 Approved FAQ Assistant answers only from your approved FAQ and cites the section. If the answer is missing, out of date or conflicting, staff must confirm.
W16 Invoice Reminders
W16 Invoice Reminders drafts reminders for confirmed unpaid invoices only, with exact amounts. Paid or disputed items are flagged; nothing is sent without you.
Ben is a fictional persona. Workflows prepare; people decide.
Tell us where your customers write to you
We reply with one recommended start.